Help
How can we help?
Search the help articles, or pick a topic. If it’s about a specific offering, ask the issuer on its page. If it’s about you, a person answers.
Topics
Pick one.
Account and login
Registering, logging in, passkeys, closing an account.
Verification
What KYC asks for, why it failed, how long it holds.
Funding and withdrawals
Bank transfers, the treasury token, withdrawing.
Offerings
Registering interest, subscribing, allocation, documents.
Your holdings
The register, dividends, votes, statements.
Selling on Dealing
The hand-off, orders, fees, thin markets.
For issuers
The workspace, KYB, reporting.
For partners
Sandbox, keys, the portal.
Contact
When an article isn’t enough.
Investor support
From your account, or the contact form; a person replies.
Issuers
Your relationship manager, from the workspace.
Partners
Your named contact, from the portal.
Complaints
The complaints page sets out the route, including the ombudsman.